Técnico de Help Desk

Payment services
- Payment gateways
  
  Payment gateways
  
  Bank interoperability arrangements at national, EU and international level.
  
  SNCE
  
  SEPA
  
  SWIFT
- Immediate payments
  
  Immediate payments
  
  Immediate transfers providing real-time availability of funds in the beneficiary’s account 24x7 at EU level.
- PSD2
  
  PSD2
  
  Supports incorporation of new service providers specialised in specific payment transactions.
- Cash management
  
  Cash management
  
  Generation of predictive information on the needs of bank branches as well as company offices.
- Multiple payments
  
  Multiple payments
  
  Enables to target and manage every payment based on different parameters for parties and the manager within reduced installation times.
- Payment transaction services
  
  Payment transaction services
  
  You will improve your payment and collection processes by achieving maximum efficiency in every transaction.
  
  Portfolio management and payment clearing
  
  Management of direct debit changes
  
  Tax Collection.Tax and social security management with collection agencies
  
  Payment instruments for customers
IT services
- Project consultancy and development
  
  Project consultancy and development
  
  Our experts offer you thorough knowledge of payment services, and their various regulations and updates.
  
  Ecommerce
  
  Front/Back office development
- Managed IT services
  
  Managed IT services
  
  Proactive response to your business incidents.
  
  Technical assistance
  
  24/7 first-line customer support
  
  Remote mobile device management
- Data transfer systems
  
  Data transfer systems
  
  The main advantage of centralising your IT transfers is that data can be transferred at a much more affordable cost than if these platforms were acquired internally.
- Bureau and database management
  
  Bureau and database management
  
  At CTI Soluciones we help hundreds of companies to implement and streamline database solutions, adapting to the specific needs of each company.
- Financial institutions / Bank holidays file
  
  Financial institutions / Bank holidays file
  
  Provides entities with identification data of all the offices of operating credit entities to help you optimise return times in interbank clearing.
Data management
- Standardise your databases with Geocode
  
  Normaliza tus BBDD con Geocode
  
  Make your data work for you. Guarantee the success of your strategy based on data quality and reliability
- Regulatory compliance
  
  Regulatory compliance
  
  We help you maintain your business projects and services compliant with current legal requirements at national, EU and international level.
- Comfye, your notification platform
  
  Comfye, your notification platform
  
  It manages paper and electronic notifications in a centralised manner to allow for control, follow-up, analysis and enquiries about sent items.
- Document processing
  
  Document processing
  
  We develop high value-added services that enable your business to manage information in a more efficient and secure manner. - Collection of information related to financial statements (balance sheets and notes to financial statements) - Printing.
  
  Data collection from balance sheets and notes to financial statements
  
  Printing
- Account receivables management / Factoring
  
  Account receivables management / Factoring
  
  Managing trade receivables should be a perfectly measurable task in order to optimise collection processes and prevent default.
- Contact Center
  
  Contact Centre
  
  A high value-added phone service platform that helps you increase the efficiency of customer services and campaigns, while leveraging the return of your investment.
CSO
- CSO for banks
  
  Operational Service Portfolio (CSO) for banks
  
  Comprehensive solution for payment services, operations and document management
- CSO for businesses
  
  Operational Service Portfolio (CSO) for businesses
  
  Innovative operational services delivering operational efficiency to your business
- CTI Soluciones exclusive products
  
  CTI Soluciones exclusive products
  
  All our experience and expertise at the service of your business
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