From bank to bank, safely and effectively
Through a web app, the institution can check at any time the status of processing of their requests.
Being an expert in payment systems, CTI is well informed on the legislation applicable to receipt management. Therefore, we apply such knowledge to management of direct debit changes, considering all SEPA mandate cases as required by the various issuers for change requests to be accepted.
From the moment the copies of receipts or invoices are received, CTI takes on end-to-end management of the change request, keeping you informed on the status of each processed receipt.
At CTI we rely on a wide database of issuers to manage direct debit change requests quickly and safely. The methods of contact with each receipt issuer are defined and contained in this database, creating specific files as required by the issuer or any other procedure they may have in place to receive change requests (telephone, e-mail, website, etc.).
- CTI relies on a team of experts in direct debit management who are well informed on SEPA direct debit regulations, delivering speed and security to the process.
- Effective management supported by a wide database of issuers containing their contact data as well as the procedure defined with each of them.
- CTI’s dedicated website, accessible by the entities, allows them to check and control the status of change requests at all times.